Terms & Conditions

Intellectual Property / Copyright Laws
All material on this website is owned by or licensed to Sunsetcrystals.  All material on this site is protected by Australian and International Copyright and other intellectual property laws. Reproduction is prohibited.  Users may not do anything which interferes with or breaches those laws or the intellectual property rights in the material.

Lost/Damaged Goods
Sunsetcrystals accepts no liability for parcels that are lost or damaged in transit, unless you have requested and paid for Road Courier, Registered or Platinum Express Post.
If however, your parcel has been lost in transit, please contact me and I will submit a "Customer Complaint Form" to Australia Post.

For more information on our Shipping Methods please click here

All prices on our website are listed in Australian Dollars (AUD)

Limitation of Liability
Sunsetcrystals will have no responsibility or liability in relation to any loss or damage which you incur, including damage to your computer software or hardware, arising from your use of or access to this site.

We reserve the right to disable or deactivate accounts that we believe to contain false or incorrect contact information. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

Returns/exchanges are not accepted on incorrect choice of product. Please choose your items carefully.

Claims for defective or missing merchandise must be made within 7 days from receipt of the goods. A photo of the damaged item must be provided via email with your request. When returning your item, please wrap the box with plastic or paper.  No claims will be accepted after 7 days.
Items must be returned within 10 days of receipt of goods, in the original packaging & condition, with a copy of the invoice. 

We recommend you post it back to us via insured/registered mail, as we hold no responsibility should your parcel be lost in transit.  
We do not credit for shipping charges either way, unless the return is due to an error on our behalf.

If paying by Bank Deposit or Money Order (Australian Residents only) payment is due within 5 days from date of invoice.  Stock cannot be held beyond this timeframe.  Failure to comply with this will result in further action.  Please refer to "Cancellations & Non-Payments"

Cancellations and Non-Payments
Cancellations are accepted within a 5 day period from time of placing your order. 
Should you fail to notify me that you would like to cancel your order,  it will be classed as an unauthorised cancellation and your personal details submitted to a Credit Collection Agency.   This may then affect your future application for credit and your Credit Rating.  So please send an email to notify me, as I cannot hold stock aside for you.

Taxes and Duties
You are responsible for any taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty or value added tax imposed on products or services acquired or ordered by you from this website.

Image Size/Colours
Whilst every effort is made to ensure that the items on this website depict accurate colour, we cannot guarantee this.  Monitor calibration and colour differs on individual computer displays/ screens, resulting in slight variations.
Product photos listed on this website do not depict actual article size.

Links to other Websites
Sunsetcrystals provides links to other websites.   These links are provided for your convenience, which may be of interest to you.  They do not signify that we endorse the website(s) or have any control or interest over these website(s).  We take no responsibility or liability for the content and conduct of the linked website(s).You may not create a link to this website from another website or document without Sunsetcrystals prior written consent.

Anyone who posts material on our website, or links our website to theirs, will indemnify me for any loss or damage resulting from a defamation action as a result of their posted material or link.

Alterations to Policy
From time to time, our Policies will be reviewed and revised.  Sunsetcrystals reserves the right to change the privacy or policy at any time and notify you by posting an updated version of this policy on its website.
The content of the pages of this website is for your general information and use only.   It is subject to change without notice.

Your Consent
By browsing and using this website, you are agreeing to comply with and be bound by the terms and conditions of use, which together with our Privacy Policy govern Sunsetcrystals relationship with you in association with this website.

The term "Sunsetcrystals" or "us" or "we" refer to the owner of the website whose registered business name is "Sunset Bead & Crystal Supplies", ABN: 11783167642, address PO Box 470 Scarborough Western Australia 6922.   The term "you" refers to the user or viewer of our website.