SUNSETCRYSTALS 2020+ (COVID-19)
We thought it timely to put a more personal face to Sunsetcrystals, and offer that:
“we will continue to stock and supply our diverse range of products to our customers”.
Sunsetcrystals is myself, Paula, and my husband, Will. Our online presence has been developing since 2003, and we operate as a Registered Australian business, based in Scarborough, Western Australia. Our first logo incorporated a Scarborough Beach sunset.
From humble beginnings, we now have an incredibly diverse product range to excite everyone from the beginner crafter to craft specialists, and we hold the experience to have serviced the needs of schools, community groups, Government Departments and businesses.
We on-site stock, sourcing mostly out of Northern America. Online stock quantities in the store are “live” and represent real-time availabilities. Our web host is Australian based.
In line with international practice, incoming goods are quarantined before being unpacked at our end. We individually inspect each item upon receipt from the supplier, and again when I package your items for delivery. The quality of the product and the right packaging has always been paramount.
We have only ever been an Online retailer, and most of our customers are within Australia.
Your deliveries will continue via Australia Post. They have already introduced handling protocols for the protection of the customer and also their staff. All AusPost options, such as order tracking are currently available. For more information visit Australia Post.
Will and I remain positive and confident that the business we’ve built with you our Customers can see through this challenge and will in some part inspire your creativity.
Please look after yourselves, stay safe and healthy.