At Sunsetcrystals, Australia Post delivers your parcels. Shipping and handling costs are automatically determined and caculated at checkout.  Your order is packed in padded bags, satchels or recycled boxes and enclosed in bubble wrap for extra protection.
Would you like to view the shipping cost for the items in your shopping cart?
Just click View your Cart and enter your postcode /zip code.

Items in your Cart? Calculate it with our Shipping Calculator

All orders are shipped within 24 - 48 hours via Australia Post.

I live locally, can I collect my order?
No. Our sincere apologies as orders cannot be collected from our premises. Sunsetcrystals does not have a retail storefront. We retail strictly online only, therefore all orders are dispatched promptly & shipped via Australia Post.

If you are not at home to sign for your parcel, a card will be left by Australia Post with instructions on how to collect your package. This card/notification generally means that your parcel is waiting for you at a local post office. You may need to present this card to the post office upon pick up along with photo identification. 

You are more than welcome to add a comment to your order to "Safe Drop" your parcel in a safe place.  Please note that this choice of delivery is at your own risk.  Australia Post and Sunsetcrystals will not accept liability for any parcels that go missing.

Important:  Please arrange collection as soon as possible as some post offices will only keep your parcel for a short period of time before returning it to Sunsetcrystals. If this occurs, unfortunately you will be required to pay the postage again.

COVID Impact
Australia Post is working hard to support communities across Australia and to deliver as quickly as possible. For the latest updates please click here


Australia Residents have the following options:

  • Letter
    No tracking and no insurance. Sunsetcrystals accepts no liability for Letters that are lost or damaged in transit.  If you require reassurance that your goods will be delivered safely, please choose the next option being Australia post e-Parcel and enter "Signature Required" in the order comments. 
    Letter is not recommended for delivery to Units / Apartment blocks.
    Delivery timeframe: 3-21 business days (delays due Covid impact)
  • Australia Post e-Parcel (Recommended)
    Online Tracking.
    Signature can be requested on delivery.
    Delivery timeframe: 2-12 business days
  • Australia Post - Express (Recommended)
    Online Tracking.
    Signature can be requested on delivery.
    Delivery timeframe: 2-6 business days.
    Please refer to the Australia Post National Network for further details on delivery areas & timeframes for Express Post.


International orders have the following options:

  • Australia Post Airmail
  • Australia Post Airmail Pack and Track - Tracked Service to select countries for parcels up to 2kg. No transit cover.  Online tracking available for certain destinations.


To locate your tracking number, please log in to Sunsetcrystals and view your Order History (please note - items sent via Large Letter do not have a tracking number and are sent via ordinary mail

  • To track your order via Australia Post, please visit: or phone 137678.
  • Orders are shipped upon payment within 24-48 hours Monday to Friday (excluding Public Holidays).
  • The delivery timeframe is an estimation only on behalf of Australia Post. It is calculated on "business days" being Monday to Friday and does not include weekends & Public Holidays.
  • Please note that shipping may be delayed during the Christmas Season, Easter & Public Holidays.


Be Kind to Delivery Drivers

Please be kind to your Delivery Driver. They are under extreme pressure due to Covid.


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