What Our Clients Say About Us
Take a peek at what our Clients are saying about us!
Thank you Paula. May you and your family have a wonderful Christmas and New Year. Thank you for the ongoing help and support you offer. Your time and the way you care about your customers is greatly appreciated. Best wishes from me and my family.
~ Leonie, Busselton, WA
Dear Paula, Just wanted to thank you for such a great service! My order arrived this morning and I’m thrilled with the way your whole business is run. All the communications along the way up to and including the safe delivery of these great products today. As my first experience of shopping online, it couldn’t have gone better! It was excellent. Thank you very much indeed to you and anyone else involved in dealing with my order.
~ Mandy, Heathridge, WA
I just wanted to pass on my thanks for your prompt postage and great packaging of my recent order. This was purchased as a gift for my birthday on Friday. So I was so pleased it arrived in such good time. My sister wrapped the unopened parcel for me. It was a lovely surprise to find you had put some glitter in the parcel as well. Thanks!
~ Evelyn, Baranduda, VIC
~ Patricia, Sippy Downs, QLD
~ Michelle, Yarrawonga, VIC
~ Adrian, Shenton Park, WA
~ Kiralynne, Toongabbie, NSW
~ Andrea, Somerset, TAS
~ Col, Lismore, NSW
Thank you to sunset crystals for continually being quick, efficient and amazing with my orders. Your crystals are of amazing quality and your service is always fast. Katie xxoo
~ Katie, Halls Head, WA
Hi, I just received my item. I wanted to thank you for taking pride in your business and wrapping the files so well. A real pleasure opening the package!
~ Rohan, Para Hills, SA
~ Cody, Cooma, NSW
Thank you for my order, it was very thoughtfully packed and I loved the little extras :-)
~ Jenny, Kiama Downs, NSW
Just wanted to say thank you!! Such quick shipping and brilliant stuff, you'll be hearing from me again very soon!
~ Stacey, Roleystone, WA
Hi Paula, Thank you for your prompt and efficient service. Kind regards
~ Pat, Pemberton, WA
Just a quick note to say thank you for the excellent service provided. All goods were delivered today and I was really delighted with the quality of the items ordered. Everything was beautifully packaged.
~ Marinella, Peter Carnley Anglican Community School, Wellard, WA
Hi Paula, thanks again for my order. I just love getting my packages in the mail from you! I really appreciate the service, fast postage and being looked after so well. Thank you.
~ Leanne, Wagga Wagga, NSW
I would just like to thank you for the wonderful job you did of filling my order. Whilst I realise that it wasn't very big (in the grand scheme of things) it never-the-less got me back on the road to completing a project that had been postponed for quite some time. The Silk Beading Thread will complete a re-knotting job for some very old pearls. Once again, many thanks!
~ Juanita, Orange, NSW
Team, Suncatcher received & in action on my wind chimes ..... thanks for your splendid service !!
~ John, Ettalong Beach, NSW
YAY!! Thank you Paula!!! This arrived today and it will be perfect for what I need. Can’t wait to get stuck into it all tomorrow! Thanks for offering such terrific products here in Australia, and for the excellent service as well! Best wishes, and thanks again,
~ Virginia, Werington Downs, NSW
Wow! Fantastic service. I already have my order this morning, ready for my Easter projects. Thank you!!
~ Carolanne, Teringie, SA
Hi Paula, Thanks for your excellent service. Communication 10 out of 10.
~ Ann, Strathalbyn, SA
Dear Paula, I greatly appreciate the great all round customer service. Most notably, the more than reasonable checkout cost & very prompt postage. One would think that such a handy multi-purpose brush would be a staple item of the big hardware stores inventory. Many thanks & all the best!
~ Michael, Romsey, VIC
Hi Paula, Just wanted to thank you for your speedy service of our order this week. The new letter stamps are such a beautiful quality! I was in awe when I opened them. It's always a pleasure dealing with Sunset Crystals. I am always recommending you to others if people ask as nothing is ever too much and you always go above and beyond in every request. Thank you!
~ Stacey, Macedon, VIC
I just wanted to say thanks for your fabulous service. Orders usually take a week to get here from WA - but yours arrived via express post in 2 days. I really appreciate the effort and excellent service. Also I love the great range of products you have. You have been saved into my favourite web sites!
~ Leanne, Wagga Wagga, NSW
Thank you very much. The ring mandrel arrived safely via AusPost today. I have already made two rings this evening using the mandrel and am pleased with the results.
~ Di, Junortoun, VIC
Ironically, just a few hours after I wrote the email about missing my order, it was delivered to my mail box! It arrived around 1:00 pm EST, September 16th! Wow! I was so excited. The two red crystals are smaller than I expected, but it's okay... they're for my daughter, age eight, and the size is actually perfect! They are a beautiful red too. When my daughter saw them last night she was thrilled! Thanks again for such great customer service and fast delivery.
~ Darcy, Florida, USA
Hi Paula, Just letting you know I have received my replacement torch and have finally been able to test it and it works like a charm. Thanks again for your assistance with this and for your speedy service. I would highly recommend your business to everyone.
~ Linda, Wellington Point, QLD
Hi Paula, I have received my Kumihimo kit order and was so excited to start my first project. Thank you for your prompt service. I was really impressed with the care you took with the packaging.
~ Gwen, Quinns Rock, WA
Hi Paula... my parcel has arrived already !! many thanks...I particularly love the vintage blue lucite beads, and swarovski beads just speak for themselves! Beautiful! Thank you ! x
~ Leonie, Busselton, WA
Hi Paula, I ordered some illusion cord from you on Monday - I was not expecting it til next week. But it arrived today. I am soooo excited! Thank you for your wonderful customer service! Now my weekend is saved.
~ Elayine, Port Macquarie, NSW
Hi Paula, Thankyou so much for my bookmarks! I am very excited to get into my project. I am often very anxious about buying things online but you were so helpful, friendly and accommodating in meeting my order. Fantastic customer service and great quality items. All the best
~ Shayla, Daisy Hill, QLD
Hi Paula, Can I also say you have a beautiful website and I love ordering my crystals from you.
~ Ruth, Wynyard, TAS
Thank you so much for your quick response. I hope to do business with you in the future. I also will have no hesitation in recommending you. Thanx again!
~ Rick, East Fremantle, WA
Can't recommend this business enough. Fantastic customer service. I purchased some silicone last week. It was extremely well packaged, the inner box was sealed but the contents had leaked. No fault of their own but just a faulty item. I sent a message after business hours on Friday afternoon and was surprised to hear back within the hour! Very friendly replies and a replacement to be sent out this past Monday. I can't wait for the replacement to arrive, to start playing with it!
Thank You so much. I was a first time customer and will definitely be buying again!
~ Ria, Dernancourt, SA
Dear Paula, Many thanks for saving the postage for me. Also for the speed at which you dealt with order and despatch. Much appreciated. Best wishes, Betty
~ Betty, Glenroy, VIC
Hi Paula, I received my order. Thanks so much. Love the extra touches you included for me ;). Also, very well packed. Well done. Take care and I'll order again. Sending you all things lovely.
~ Paula, Caroline Springs, VIC
I have no idea how the parcel got here so fast!! Arrived before 8.00 am this morning....thank you so much!! Best wishes, Leonie.
~ Leonie, Busselton, WA
Fastest delivery of an order that I've ever had! Thank you so much.
~ Teresa, Baldivis, WA
Hi Paula, It worked. Thanks again. I love your website, it is very easy to navigate and the quality of the items that I have received has been excellent. I made up 2 pair of pearl earings with the half drilled pearls that I purchased from you recently, and I now have orders for both sets. I certainly will be shopping with you again and would certainly recommend you to my beading friends. Cheers, Kaylene
~ Coolum Beach, QLD
Thanks Paula I really appreciate how you helped with this. Best customer service and resolution I've experienced in years :-)
~ Sharne, Kambalda West, WA
Paula, you have an outstanding business here! I have never dealt with anyone who has been as courteous, professional, caring and accommodating as you have been. You're efforts go above and beyond every time. Thank you
~ Ray, Quinns Rock, WA
Hi Paula, My order arrived today. Am totally delighted with both items. I love the light Coral Super Duos... They are the MOST GORGEOUS pearl pink. Cannot wait to use them. Thank You for your wonderfull service
~ Halina, Camberwell, VIC
Hi Paula, I received my parcel from you yesterday. Can't believe how quickly it arrived. Loved the goodies. Thanks so much for getting it to me so quickly.
~ Sue, Lower Chittering, WA
Paula, Just wanted to say thanks for the very prompt processing of my order. It must be the fastest I have ever received online items – terrific I can start making my suncatchers now!
~ Joyce, Rockingham, WA
Hi Paula, A short note to say thank you for again tending to my order so promptly. It's a pleasure to deal with someone who cares about their customers. Ordered Sunday delivered Thursday, exellent. Thanks, Marie.
~ Marie, Rockingham, WA
I received my order within a few days, the care taken in the packaging and presentation was first class. Thank you for your service and attention to detail.
~ Sandra, Brisbane, QLD
Thank you... My beads have arrived...they are wonderful....just what I wanted in colour and size..and thank you for the coupon too. I will certainly buy my next lot of beads from you.
~ Diana, Moss Vale, NSW
I have just received my first parcel, faster than I thought it would be, thank you. Everything is so beautifully packed & the crystals are gorgeous. At the top of your invoice I noticed the question, ‘how did you hear about us’. Well, I had been given a suncatcher for Christmas & thought I would like to have a go at making one. None of the beads I had were right so I looked on the net. Nothing nice until I came across your website. Wow, an Aladdin’s cave. There is nothing to compare with the crystals you have & I looked at lots I can tell you.
~ Liz, Wellington Point, QLD
I am really pleased with the order I received today! I only ordered it last Wednesday and was surprised to see that it came from WA as I am in Sydney. The beads and tools seem like they are great quality and I can't wait to get started with everything. I will definitely be ordering from you again. Thank you!
~Bri, Wentworth Falls, NSW
Hi Paula, another delivery, wonderful service, cannot match anywhere. Thank you again.
~ Shari, Thornlie, WA
The alphabet punching stamps arrived today and I just wanted to tell you how pleased I was with your service and the set. You were fantastic to deal with, responded to emails promptly, goods arrived very fast and in excellent condition. You made the whole transaction very pleasant. I can’t wait till I can order something from you again!
~ Bridget, Sydney, NSW
Just wanted to say Thank you so much for another order I placed with you. The service and quick postage is great, keep up the great work.
Regards from a very satisfied customer.
~ Sue, Safety Bay, WA
Just letting you know that my parcel arrived safely today. From one side of Australia to the other!!!!, in record time. Thank you so much for your GREAT customer service.
~ Sally, Apollo Bay, VIC
I certainly have made a great choice. I am so impressed with your website, the processes to purchase are smooth and totally reliable. Everything works. You have set it up really well!
~ Helen, Gordon, ACT
I love my beads that I ordered and received so quickly. Thank you for your wonderful range and realistic prices. Being new to beading, I have looked at hundreds of different sites, and can honestly say that I think that yours is the best and I visit it often. I love it!!
I highly recommended SunsetCrystals to all beaders out there.
~ Cathie, Orbost, VIC
I received my beautiful order today. Wow, the pieces are just unreal.
~ Kathy-maree, Ettalong Beach, NSW
Hi Paula, I just wanted to let you know that my parcel arrived today and it's the quickest post I've EVER had from WA - thank you so much! Shopping with you has been an absolute pleasure from start to finish with a fantastic web site to navigate, fantastic prices, super cheap postage costs, top quality findings, great packaging, mega quick delivery and of course SUPERB service - I really am thrilled to bits! Many Thanks again.
~ Kylie , Broken Hill, NSW
Just wanted to say thank you for my order, which I received safely!! It arrived a few days ago, I only just got around to remembering to email you! I was super happy with the quality of everything, and loved the free necklace you popped in - I've been interested in those necklaces for awhile and now you've given me a chance to look at one - so thank you! Super appreciated!!! I will be back, and soon.
~ Megan, Pioneer, TAS
Hi Paula, I also wanted to tell you, your web site is very nice and especially for someone like me who has just started off its really helpful.
~Kavitha , Kellyville Ridge, NSW
Oh my goodness - your products are fantastic!! I can't wait to get in and make something!! Thanks for the superb service - couldn't believe they got here so quickly!
~ Alison, Hall, ACT
Hi Paula, Just to let you know that I received my order today safe and sound. Many thanks again for the great service & wonderful items.
~ Liz , Moana, SA
"Paula, those new, unique lampwork beads you have listed in your store are just amazing! I marvel at the talent of the artist! Keep up the good work!! I always love to see and read any new snippets or ideas etc. on your site. Your enthusiasm really shows".
~ Maryann - Waverly, Victoria
Dear Paula, The beadcaps arrived today!!! I never expected that it would be so fast. I'm happy! Thank you very, very much for the add-ons. You put really much more in :-) And wow, the black nickels are great, never seen them here in Germany, they are really wonderful. My english is not good enough to describe how happy I'm now :-)
~ Vlatka, Germany
Hello I wanted to say I love your site and really appreciated the latest newsletter with the suncatcher instructions.
~ Leeanne, Queensland
Hi Paula, I saw the rhinestones last night - the large gold ones are beautiful! Perfect match! Just wanted to say thanks again for your impeccable service. Its very refreshing to deal with people who are efficient :)
~ Rachael, Perth, Western Australia
Hi Paula, Thanks very much for the followup and sending my order so promptly. I did receive it all, safe and sound - very well wrapped! Thanks again.
~ Katrina, Thuringowa, Queensland
I absolutely love the crystals. I wish I would have ordered more. They are stunning & I started on the necklace. I have until Feb. but was so excited. So, I will be ordering more from you. Thanks a bunch for everything!!!!
~ Valerie, California, USA
I received my order today, and I'm thrilled with the beautiful beads I have chosen - keep on getting these wonderful items please.
~ Patricia, Glenorchy, Tasmania
Just letting you know we received our delivery yesterday - We were very happy with our purchases - thank you very much! :o)
~ Paula, Dapto, NSW
This is to inform you that our order arrived yesterday. Thank you for the care you always take in packaging the items you send and for their quality.
~ Rob, Kairi, Queensland
Thankyou so much for your amazing efficiency! I am so impressed that I will happily recommend your website to my fellow beaders!
~ Karen, Dunlop, ACT
Hi Paula, I was very happy with my beautiful vintage beads so I decided they needed some quality findings to show them off!
~ Karen, ACT
Hi Paula, Today the Parcel arrived. The stones are gorgeous !!!!!!!! They are here and the projects will go on now , when the new costumes are done we will send you some pictures for the gallery. Thank you for the extra stones that we can see the other colours. Thanks again for this great business and your big support !!!!! We will stay in contact and we sure will buy again in your shop !!!!!
~ Andy, Germany
Just wanted to let you know that your latest email is great work. And the info provided for selling jewellery is priceless. Keep up the good work.
~ Maria, Australia
Hi Again! I just wanted to say that is a fantastic newsletter and very timely. I have been thinking about avenues for selling online apart from ebay and some of those you mentioned I have not even heard of.
~ Leeanne, Queensland.
Hi there Paula, Just to let you know the box of goodies arrived - I am SO PLEASE . But yes, I just wanted to thank you. So nicely presented too. Thanks - I still love your beads - they are unique. Best regards,
~ Tania, New Zealand
Gee I Loved your info on where you can sell your craft online. I make handbags and embroider and bead them and I'm just wondering where to sell them. It was so very helpful. Thanks!
~ Sandra ~ Casula, NSW
Hi Paula, just to let you know that the order listed below arrived yesterday. The items were excellent as usual and thank you for the discount coupon.
~ Rob, Kairi, Queensland
Hi Paula, Just wanted to let you know that I have just received my order and how thrilled I am with the beads. They look wonderful and I will have fun making different things with them. Once again thank you and I wish you a Merry Christmas.
~ Anne, Oxley, Queensland
I can't tell you how happy I was with my first order. It was so perfectly packaged, just as I imagined and obviously sent withe the highest degree of professionalism I think I have seen in a long time and I have been collecting vintage crystal and beads for over 20 years.
~ Maria, California, USA